Privacy Policy
This Privacy Policy explains how Rebel Bark collects, uses, and protects your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices outlined below.
1. Information We Collect
We may collect the following personal information when you use our website:
Name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through third-party payment providers)
Order history
Website usage data through cookies and analytics tools
2. How We Use Your Information
We use your information to:
Process and deliver orders
Communicate about your purchase
Provide customer support
Improve our website and services
Prevent fraudulent activity
Send marketing emails (only if you have opted in)
We only collect information necessary to provide our services.
3. Payment Information
Payment details are processed securely through trusted third-party payment providers. Rebel Bark does not store full card payment information on our servers.
4. Marketing Communications
If you subscribe to our mailing list, we may occasionally send you updates, promotions, or product news.
You can unsubscribe at any time using the link included in marketing emails.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third parties including:
Payment providers
Delivery couriers
Website hosting and ecommerce platforms
Analytics and marketing services
These providers only receive information required to perform their services.
6. Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyse website traffic and performance
You can manage or disable cookies through your browser settings.
7. Data Retention
We retain customer information only for as long as necessary to:
Fulfil orders
Meet legal, tax, and accounting obligations
Resolve disputes
Enforce our agreements
8. Your Rights
Under UK data protection law, you may have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Restrict or object to certain processing
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, disclosure, or loss.
However, no online transmission or storage system can be guaranteed as completely secure.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact:
Email: customersupport@rebelbark.co.uk